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iPad or iPhone "Unable to join the network".

Situation: Most other devices can access a wireless except iPad or iPhone. When they try, they get "Unable to join the network" message.

Resolution: 1. Turn off and then on: Tap Settings > Wi-Fi and turn Wi-Fi off and then on again.
2. Restart your iOS device by holding the On/Off button until "slide to power off" appears. Slide to power off your device. When it is off, press the On/Off button to turn it back on.
3. Reset network by following this link:
4. We have a similar case. The wireless was setup security wireless and then disable the security to open. What we fix it is re-create security.
More troubleshooting tips can be found here:

iPad Wi-Fi Issues

3. Reboot router AP. Case 2: The iPad can access the Internet at home but office.
Troubleshooting: 1. The office has prosy server to control the Internet access.

www.quicksetupguide.com/apple/ipadwifi6.htm 

 

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