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1. To reset your WeChat password, tap Forgot password in the WeChat logon page.
2. To reset password via email, tap Reset Password. To reset password via phone, tap Log in via SMS.
3. To reset password via email, click Reset password via email. Note: you can also access this website to reset the password:: https://support.wechat.com/getpassword?lang=en
4. Enter your linked email address and then click Next. Follow the instruction to finish the reset.
5. If you would like to reset password via phone, enter your phone number in Log in via SMS.
6. If you have QQ linked iD, login QQ website.
7. If all above don't work, please ContactWeChat thru this link for help: http://wechat.com/contact-us.aspx
